What is the deal with customers who sit and chat at their table well past closing time? I mean if it is 10 or 15 minutes after closing, no big deal. But today, we had a table of three that stayed an hour and a half after we closed. An hour and a half! Were these ladies completely oblivious of their surroundings and didn't notice that they were the only ones left in the establishment except for the staff? Didn't they notice the music had been turned off? Didn't they see all of the servers polishing the silverware out on the floor? Didn't they have anywhere else to go?
It's Sunday afternoon at 4:30. We have been working all day serving you. Chances are we were up all last night serving you too. Don't you get it? We want to go home! People who linger in bars and restaurants like this obviously have never had a service industry job in their life or else they would understand that the staff wants to go home after their shift.
It's always the Sunday brunch crowd that pulls this crap too.
Sunday, September 28, 2008
Friday, September 5, 2008
Did You Really Just Ask Me That?
Last night, I had two separate incidents that made me stop, scratch my head and ask myself and the customer(s), "Really?" Don't get me wrong, I deal with all kinds of different scenarios all night long, but the following two really took the cake last night.
Scenario #1: Party of Three (two girls and one guy)
I believe over the course of their three-hour stay, they had three or four rounds of drinks. Nothing too out of the ordinary. Some wine, vodka crans and shots of Macallan served neat. But when it came time for the party wanting to close out, the guy asked me for a to-go cup.
A to-go cup? Are you serious?
Maybe you can take your alcoholic drinks with you in the state of Nevada, but not in the state of California. I thought they were joking until I realized I was the only one laughing when I told them no. On top of that, they forgot to sign their credit card slip for the $140 tab and left their credit card on the bar.
Scenario #2: Party of Three (three girls)
This group of ladies approached my bar and decided to have a pow wow about what drink they were going to order. Finally after the whole group had come to a consensus, the leader of the pack ordered one margarita. I asked the other two what they wanted to drink and they shook their heads no, saying that didn't want to order anything. Okay. I made the margarita and finished the cash transaction with the ring leader. Then she asked me for two cups, with ice.
Huh?
That's when I realized that the reason for the pow wow was for the group to decide on which drink they all three were going to share together. I was left speechless and didn't know what to say to that one.
Scenario #1: Party of Three (two girls and one guy)
I believe over the course of their three-hour stay, they had three or four rounds of drinks. Nothing too out of the ordinary. Some wine, vodka crans and shots of Macallan served neat. But when it came time for the party wanting to close out, the guy asked me for a to-go cup.
A to-go cup? Are you serious?
Maybe you can take your alcoholic drinks with you in the state of Nevada, but not in the state of California. I thought they were joking until I realized I was the only one laughing when I told them no. On top of that, they forgot to sign their credit card slip for the $140 tab and left their credit card on the bar.
Scenario #2: Party of Three (three girls)
This group of ladies approached my bar and decided to have a pow wow about what drink they were going to order. Finally after the whole group had come to a consensus, the leader of the pack ordered one margarita. I asked the other two what they wanted to drink and they shook their heads no, saying that didn't want to order anything. Okay. I made the margarita and finished the cash transaction with the ring leader. Then she asked me for two cups, with ice.
Huh?
That's when I realized that the reason for the pow wow was for the group to decide on which drink they all three were going to share together. I was left speechless and didn't know what to say to that one.
Monday, September 1, 2008
What Kind of Drink Is This?
No joke. I was asked to make this drink last week while working behind the bar:
In a wine glass:
Half a serving of white wine
2 shots of Jim Bean
Triple Sec
Served on the rocks
Did someone take this drink they concocted at an old high school party and try to bring it back to life? Was it a dare? Were they just trying to come up with the foulest thing to drink? Could they possibly have truly enjoyed this creation?
I am beyond puzzled. So was the server. Crazy cocktail concocter customer, you get the WTF award for the night.
In a wine glass:
Half a serving of white wine
2 shots of Jim Bean
Triple Sec
Served on the rocks
Did someone take this drink they concocted at an old high school party and try to bring it back to life? Was it a dare? Were they just trying to come up with the foulest thing to drink? Could they possibly have truly enjoyed this creation?
I am beyond puzzled. So was the server. Crazy cocktail concocter customer, you get the WTF award for the night.
Subscribe to:
Posts (Atom)